Life with a hearing aid

At Boots, purchasing your hearing aid is only the start of our journey together. We’re certainly not believers in ‘fit and go’. Following your hearing aid fitting we’ll book you in for as many appointments as you need for you to get used to your hearing aid and to get the most out of your hearing. We’ll then aim to see you every 6 months which will allow us to track any changes to your hearing, give your hearing aids a check and clean and make sure you’re happy.

Want to see us less often? Or more? Then that’s fine too; all appointments are offered free of charge and arranged at a time and date to suit you. You can book an appointment by calling 0845 270 1600 or completing the form on the right hand side of this page. For more details about why aftercare appointments are important visit our aftercare programme page.

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At Boots we want to protect our customers and keep their data as safe as possible.

We will collect and use the personal information you share for the purposes of auditing, training, assessing and delivery of health care in accordance with the requirements of our regulatory bodies. To provide you with the best experience, your data may be shared with all relevant Boots services such as Boots Pharmacy and with companies that provide services on behalf of Boots. You can be assured that we will never sell your personal data, and keeping it safe is our top priority.

We may also use your data for ways to improve our services. These are in our interests but we believe they benefit our customers. These ways can include things like creating customer profiles to tell you about certain products and offers which we think will interest you, based on how you use Boots services. Your personal data will be stored for as long as necessary unless a longer retention period is required or permitted by law.

To find out more about who we may share your data with, how Boots process your data and how to amend or remove your data please see our privacy policy

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