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Manage Your Hearingcare Anytime

Take control of your hearing care with ease. You can book, view, or update your appointments online in just a few simple steps.

  • Log in or register to manage your account at your convenience.
  • Download the Boots Hearingcare App to book and update appointments anytime, anywhere.

Stay in charge of your hearing health with quick and hassle-free access.

Manage your hearingcare account online

Stay in control of your hearing care with our easy-to-use online account management. Whether you're an existing customer or new to Boots Hearingcare, managing your appointments and purchases has never been easier.

Appointment Confirmation by Text

If you provide us with your mobile number, you’ll receive an appointment confirmation via text. The text will include a link that allows you to manage your appointment—no need to download the app to make changes.

Get in touch

We’re here to help with all your hearing care needs. Whether you have a question, need to change an appointment, or require support with your hearing aids, there are several ways to contact us.

Email us – For non-urgent enquiries or to avoid waiting on the phone, email us at info@bootshearingcare.co.uk. Our team will get back to you as soon as possible.

Live Chat – Talk to us via Live Chat at bootshearingcare.com (available Monday–Friday, 9am–5pm). Click the chat icon at the bottom of the page to connect with one of our team members.

Call us – If you are comfortable using the phone, please give us a call for any enquiries, including booking or changing appointments, as well as hearing aid support. Our team is ready to assist you at 0345 270 0999* (charged at local rates – see our opening times).

Write to us – If you prefer, you can contact us by post at:
Boots Hearingcare Ltd
21 Trinity Square
Llandudno, LL30 2RH

We’re committed to making hearing care easy and accessible—reach out to us in the way that suits you best!

Day Time
Monday - Friday 08:00 - 18:00
Saturday  08:30 - 17:30
Sunday Closed

 

Day Time
Bank Holidays    09:00 - 16:00

Would you rather we contacted you?

Just complete the form below with your details, and we'll get in touch. In the message section, please let us know whether you prefer to be contacted by email or phone, and we'll reach out accordingly.
Privacy Policy:
To enable us to give you the best and most appropriate care and advice, we collect your personal data such as name, address and date of birth; we also collect your more sensitive personal data regarding your health such as your medical and family history for the purposes of ensuring the service we provide is appropriate for you. We also process your personal data for carefully considered and specific purposes which are in our interest and enable us to enhance the services we provide, but which we believe also benefit our customers. This may include creating profiles of our customers in order to promote relevant products and offers which we feel may be of interest to you based on your interactions with Boots. Your personal data will be stored for as long as necessary unless we are required to hold it for longer for legal reasons. We may share your personal information across Boots services (not any of your medical information) and with other companies that provide services on our behalf but we assure you that Boots will never sell your personal data. We are committed to safeguarding your privacy and keeping your personal data safe and secure is our top priority. For more information about who we may share your data with, how Boots process your data and how to amend or remove your data please see our privacy policy at www.boots.com/privacypolicy or find out how to contact us at www.boots.com/customer-services/contact-us
*Please note all calls will be recorded or monitored for quality and training purposes. Local rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details