Terms & Conditions

1. Free Hearing Check

Free hearing check for over 18s only. Only one free hearing check per year.

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2. Hearingcare offer - More treats for over 60's

  • A free hearing health check plus 150 Boots Advantage Card points.
  • Subject to availability.
  • Offer only applies to over 60’s. Proof of age required.
  • We reserve the right to cancel/vary these offers at any time without notice.

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3. Money back guarantee

Digital Value and Premium Range hearing aids all come with a 60 day money back guarantee. Hearplus comes with a 30 day money back guarantee. This does not affect your statutory rights.

Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods.  For further information about your statutory rights contact your local Trading Standards Service or Citizens Advice Bureau.

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4. Hearing aid warranty

Hearing aids within our Premium Range, come with a 5 year product guarantee. Hearing aids within our Digital Value Range comes with a 2 year product guarantee unless otherwise stated. Hearplus comes with a 1 year product guarantee.

Our guarantee covers your hearing aid(s) against malfunction, breakdown and faulty workmanship. The guarantee does not cover items such as ear moulds, receivers, remote controls or blue tooth accessories.

Repairs or re-shells required due to misuse, accidental damage or loss of hearing aid are not covered by the guarantee and would be chargeable. In addition faults due to unauthorized repairs, wax or moisture are not covered by the guarantee.

Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods.  For further information about your statutory rights contact your local Trading Standards Service or Citizens Advice Bureau.

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5. Contact us

Click here to contacts us. Please note all calls may be recorded or monitored for quality and training purposes.

 

Boots Hearingcare is a Company owned in partnership by Sonova AG & Boots UK Ltd


 

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To provide this service Boots will collect personal data about you, which could include sensitive information about your health, lifestyle or ethnicity.

By booking this service you agree that Boots may use this information to give you the best care and advice we can, in this or, where it's relevant, any other Boots service.

Boots is committed to protecting your privacy and keeping your personal data safe. So, we'd never sell your personal data. Please have a look at our privacy policy for more info on how we use your data.

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