Boots Hearingcare Preston

Absolutely excellent, consistently , every aspect of care is exceptional. After sales is caring and helpful. Wouldn’t go anywhere else .

Yet again Sam was very helpful and sorted out my little problem with a smile

I was concerned that my hearing was deteriorating slightly so decided to go to Boots for an hearing test. The reason I chose Boots is because it was so simple and convenient to book online. I had my first appointment with a lovely lady called Sam who talked me through the test and explained that having an aid would benefit me a lot but suggested she referred me to a audiologist who after another assessment agreed with his colleague. I now have them and im finding them absolutely brilliant. I loved the way Safwan explained the particular areas I am experiencing hearing loss. He set it all up on my phone and nothing was too much trouble. I found both safwan and Sam most helpful and reassuring.

Today I had the pleasure of attending an appointment with Sam. Unfortunately I had a broken wire and Sam couldn't do enough to put me at ease and help me out. Sam was very helpful and explained in depth the procedure to have it replaced.

The service was very good.Everything explained to me to make sure that I was perfectly happy on how to use my hearing aids.

I had a hearing problem and feeling a bit dizzy. Visited Boots Hearing Centre in Preston today and they inspected my left ear and said it was badly blocked with wax. I was handed over to Sam and she used an automated suction process combined with some manual removal. I can’t praise Sam enough she was very gentle and did an amazing job. Highly recommended

Hearing aid had gone down. Got a service appointment at Preston. Seen by Sam who identified the problem, fixed it. Then explained about the new filters and fitted them. Friendly and efficient service.

Great service,.good advice and didn't feel pressured into buying.

The company provide an excellent service.

Very good explaining how to use the hearing aids follow up well planned

Preston hearingcare and opticians are 5* Safwan Talat and Sam are all fantastic

Faultless.

Premium hearing care.Excellent audiologist who explained everything in great detail to allow me to make an informed choice of hearing aid. Highly recommend Boots hearingcare.

Very quick appointment to set up my replacement hearing aids.

Informed operator who knew his subject, in my case hearing, and could advise me appropriately.

Professional staff from first reception 2nd October through to final session 28th October - no hard sell. Received overview and advice on chosen hearing aids by audiologist - not rushed and able to answer any queries I had. Highly recommend this Preston town centre Boots.

Informative, clear, caring advice and treatment

Received excellent service from boots Preston, all the staff but especially the two audiologist that helped me. Very professional, informative,patient and polite can’t recommend enough.my hearing aids are brilliant.

Outstanding service throughout Initial measurements and checking very thorough and much more information on my hearing than my two previous suppliers Quick service on the pickup Problem with LH aid over aid charging Phoned Boots, appointment fixed for day after Again very professional checks Result a complete change of units and a net connection made at the same time Cannot speak too highly of the 3 audiologists I saw over 4 days Have told friends and put a message on social media

The two members of the Hearingcare team we met at the Preston branch were excellent. They were very friendly and approachable and put us at our ease through the whole process. We felt they were impressively knowledgeable and skillful. I felt my ear wax removal was quick and not in the least uncomfortable. The explanation of my hearing loss and how hearing aids would help was very detailed and impressive.

appointment easy to make and quite quick The audiologist was very welcoming and gave very good information not pushy at all explained everything very well .

The hearing department was very helpful and thorough.

Friendly, informative, helpful. Very clean environment

The audiologist was very professional, patient and very gentlemanly, which I appreciated.

Thorough examination followed by a detailed explanation of my hearing loss and it’s remediation.

Following a recommendation, I booked an appointment and was not disappointed. Following an audiology test, time was taken to carefully explain the results, the options available to me and then clear advice as to which aids would be best suited to my lifestyle. I too, having first hand experience of the service offered, have no hesitation in recommending the Boots Hearingcare Service.

A very polite chap who explained everything in detail I a way with which even a child would understand

Thorough examination and explanation of everything related to my hearing.

Audiologist Tatal Audi at Boots in Preston was very polite, courteous and very thorough with the hearing test. Explained everything and what I needed. Had two more apptments and sorted hearing aids. Highly recommend

Very easy to book. Tayyibah was superb. Very professional in a friendly way. All explained very clearly.

The service was impeccable. Staff were friendly and helpful.. They treated you with great respect. Nothing was too much trouble. Best of all they listened to you.

Very helpful staff and I was nervous about my hearing loss and I was made to feel at ease Thank you

Helpful and efficient staff. Answered all my queries, showing a very good knowledge of hearing problems and explaining the whys and wherefores. Never felt under pressure

The young lady was very professional

The tests were carried out with care and good humour. Everything was explained and demonstrated to my satisfaction. I was helped to select an appropriate model of hearing aid without any pressure. The whole visit was a pleasure, and I’m looking forward to receiving the hearing aids.

Staff very informative, made you feel at ease

Excellent service: effective and kind staff.

Very friendly and professional felt I was getting the right treatment

Great fitting of hearing aids. Only downside wrong colour. Will be fixed at call back later in month.

Amazing and personal service

I was very impressed with the knowledge of the Hearingcare person. He explained everything and it was fascinating. He handled it all with great care and nothing was too much trouble

Excellent service. Everything was explained very clearly with lots of opportunities for questions. I was taken through the types of hearing aids available with the pros and cons being pointed out to me. I did not feel any pressure to choose any particular one but was encouraged to find one to fit my particular needs. I received my aids the week after my assessment and have been using them for a week now. It seems to me that the actors on TV have stopped mumbling and my family members are speaking much more clearly! I wouldn’t hesitate to recommend the Boots Hearing Care in Preston.

Went for an eye test, very good.