Boots Hearingcare Inverness Business and Retail Park

We have seen Aisling twice at the Retail park store. Thank you very much for looking after my Mam and myself. Aisling put my Mam at total ease and explained to both of us how the test would work, the results and recommendations on the different hearing aids available, including the suitability for my mother's needs. Aisling was very professional and gave time to accommodate my mother's disabilities. A very pleasant experience and a very happy outcome for my Mam and the family!!

Exceptional service, extremely helpful, informative and professional. Aisling is a superb member of the Boots HearingCare team in Inverness. I have been a regular customer for three years and have just upgraded to the latest Phonak AI hearing aids. Fabulous friendly service, after care, explanations and I highly recommend the whole team at Boots Inverness Retail Park. As an added bonus there is never a hard sell which unlike other hearing aid companies is a joy and actually makes you want to buy their products.

Boots in Inverness is a reliable store for health and beauty products, offering everything from skincare and makeup to vitamins and toiletries. The staff are friendly and knowledgeable, always happy to help with any queries. The store is well-organized and easy to navigate, with plenty of options for both everyday essentials and special treatments. Boots also offers great loyalty rewards through their Advantage Card. Whether you’re picking up medicine, beauty products, or gifts, Boots is a convenient and trusted choice.

Great service - friendly, patient & helpful.

Very informative & helpful and now such a joy to have better hearing

Excellent communication & customer facing skills by Rachel. Superior customer interaction & testing protocols compared to other opticians

Testing went well was explained everything through out test

Was very helpful and explained everything and very quick in ordering aids

Very helpful

I was put at ease by your audiologist Rachel

Sympathetic and professional service

your audiologist Rachel, really helped me with both my hearing test and in the choosing of my hearing aids, she explained to me very clearly the workings and additional features of them. I am well impressed

Very helpful, and they provided information to enable me to choose what was right for me.

Audiologist was friendly, very helpful and very professional.

My Audiologist was friendly, really well informed and tailored the experience perfectly to my needs.

The atmosphere was very relaxing and I felt the Audiologist had done a very thorough test in a very considerate manner.

Very impressed with audioligst(s). Testing very good and explained very well.

All the staff have been friendly and helpful. They took me through everything that needed to be considered and done. No one was ‘pushy' and I was given time. The hearing aids available are high quality products. My only slight disappointment has been the time taken to get hearing aids as they are not 'off the shelf".

Aisling Girdwood at Inverness provided a superb service following my urgent request for earwax removal. Advice was also given to mitigate future earwax accumulations. Aisling also replaced the wax filters on my hearing aids. Altogether a first class service.

Everything was explained very well and given a date to come back to see how things are going

Rachel the Audiologist was fantastic. She detected an ear infection and referred me to my Gp who promptly treated the infection with antibiotics. Rachel then tested my hearing and informed me that I had mild to moderate hearing loss. She gave me all the options without any pressure to purchase hearing aids. However, I opted to buy because, after trying out some hearing aids set to my prescription, I believe they will improve my life and my ability to hear better. I am glad I chose Boots.

Rachel is intelligent, well qualified and knowledgeable. She clearly deveops a good rapport with a vaiety of clients - all I've met while waiting are very happy to be seeing her. Her opinion and advice is fully discussed with no pressure from her other than to fully understand the implications of the test results.

Staff put me at ease very friendly and explained what was going to happen and the results of my tests.

A huge thank you to Aisling, Audiologist at Boots lnverness who has consistently looked after our Mum with expertise, patience, kindness & compassion. Mum has Advanced Vascular Dementia; effective hearing is essential to her quality of life. Aisling, you have become an essential part of Mums Care Team as we all do our best to support her through her challenging & at times very complex Dementia journey, thank you X X

The Audiologist was very pleasant and extremely helpful. She explained everything in great detail and I was very satisfied with my experience.

Very helpful and professional audiologist,who provided all information to guide through the choices of hearing aids to to rectify your specific problem.

Excellent care, friendly and professional

I was quite nervous going for the appointment but found the Audiologist very friendly which made me feel comfortable and so during the hearing test I felt relaxed. The information she gave me about the various type of hearing aids that could be available was put over very clearly.

Audiologist had a wonderful attitude, didn’t try a hard sell. She explained every stage of test, was efficient and made it a very pleasant experience. Full marks!

Excellent advice and service.

Rachel was very knowledgable and competent. Nothing was rushed and I was under no pressure at all to purchase. I was delighted with the improvement in my hearing with the aids she fitted. Rachel carefully explained the advantages of the different aids available and I felt very happy to choose from the range. She is very friendly and I have every confidence in her.

The service I recieved from Aisling from the first appointment has been excellent

Excellent professional and friendly service.

I felt very relaxed and at ease during the whole visit. Very thorough. Explained everything clearly.