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What happens in a hearing test?
Understand what happens at your free hearing test with Boots Hearingcare

Full Hearing Assessment

If you've not been diagnosed previously but feel that you are suffering from hearing loss, our free in-store Hearing Health Check is the best place to start.

Who is a Full Hearing Assessment for?

A Full Hearing Assessment is recommended if you:

  • Are you new to Boots Hearingcare, and already wearing a hearing aid?
  • Or you already have a hearing aid and want to upgrade?
  • Or have previously been told that you may benefit from wearing a hearing aid by an audiologist

Our Full Hearing Assessments are 75 minutes

I'm already a Boots Hearingcare customer

What's involved in a Full Hearing Assessment
Book online
General ear health check (including a video otoscopy)
Thorough hearing test to check your ability to hear various frequencies and speech in noise
We plot your results on an Audiogram and then offer advice and recommendations to help you hear better
couple sitting on the sofa

Bring along a friendly face

It will also help your Hearing Aid Audiologist to build a complete picture of your hearing health if you can bring someone along with you who spends time with you – they’ll be able to let us know how you hear day to day. If it’s not possible to attend with someone, it’s even more important that someone close to you completes their part of the questionnaire ahead of your attendance.

We take care of your health seriously

You know at Boots we take your health seriously. And this has never been more important than right now. That’s why we’re taking extra precautions to keep you and our colleagues safe as we provide the expert care we’re known for. In every store we have:

  • Enabled safe social distancing by limiting the number of customers in the store.
  • Limiting the number of appointments each day to allow time for our rooms to. be cleaned between appointments and to help make sure you’re not left waiting.
  • Provided colleagues with the right personal protective equipment (PPE) to provide care safely.
  • Put in place additional deep cleaning procedures throughout the day.
  • Provided hygiene stations in store for you to take advantage of.
  • Changed to cashless payments only to minimise contact.

General ear health check

We start by talking to you about your medical background and what hearing problems you may be experiencing. Then, complete a general ear health check on both ears, including a video otoscopy.

Hearing test

We'll then check your ability to hear sounds at various frequencies and to assess your understanding of speech in noise.

Results and recommendations

We'll go through your results on the audiogram and explain what they mean. We'll also offer some advice and recommendations, including a demo of latest digital hearing aids if appropriate.

Frequently asked questions

How much does an assessment cost?

At Boots Hearingcare, all our hearing tests and hearing health checks are completely free. Why not encourage a friend to come for a hearing test too?

How can I help a loved one with hearing loss?

Because hearing loss is so gradual, a person with a hearing loss might not even notice it. But it can be frustrating if a loved one seems to be struggling to hear – maybe they have the TV on very loudly, they ask you to repeat yourself a lot, or they have trouble talking to you on the phone.

They might even become a little withdrawn and spend less time in social situations because they’re struggling to hear. If you think someone you know has a hearing loss, here are some things you can do for them:

  • Chat in quiet places where there’s less background noise
  • Make sure they can see your face when you talk – lots of people use basic lip-reading without realising
  • Encourage them to book a free hearing check and go with them to their appointment. You could even have your hearing tested too!
  • If they have a new hearing aid, make sure you’re patient as they get used to hearing better again

How old do you have to be for a hearing test?

We only offer hearing tests for adults aged 19 and over.

How long does a hearing test take?

The duration of a hearing test can vary. Our complimentary hearing test typically takes about 15 minutes, while our comprehensive hearing assessment may take around 75 minutes. During the assessment, the audiologist conducts various tests, including pure-tone and speech testing, and may include additional assessments based on individual needs. The length of the test depends on the complexity of your hearing health and the specific assessments required for accurate results.