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We're here for you

We're still open for appointments. Find out more about how we are keeping you safe

we're here for youWith news of the firebreak lockdown in Wales, hearing care is an essential service and we’re still open to support your hearing needs and answer any questions you may have.
You can still book in-store appointments online and our Customer Care Team are on hand to answer any concerns you may have about your hearing or your hearing aids.

A guide to our in store safety measures

How we are keeping you safe

  • Our Hearing Aid Audiologists will consult with you at 2m distance where ever possible and may see you for some or all of your appointment in a space outside of the consulting room
  • Hygiene stations at every store
  • Correct PPE equipment worn by all our of staff
  • Consulting rooms are only available through invitation
  • We are only offering one-to-one appointments
  • Our Audiologists will guide you on safety procedures along the way

Select your appointment

Book your free hearing test or wax removal online

Other services available to book over the phone

Hearing aid

  • Hearing aid maintenance

  • ​Lost hearing aid replacement
  • Hearing tests where a hearing problem is identified
  • Hearing aid fitting
  • Aftercare support

Hearing health

  • Wax removal - Find out more
  • Call our teams to discuss any concerns you may have
Please call us on 0345 270 0999*, our teams are ready to take your calls and help with your queries, where possible they will book you an appointment or help you with solutions that can be delivered remotely.

Alternatively you can email us at info@bootshearingcare.co.uk. We have received a high volume of emails and it's taking us longer than usual to reply, so thank you for your patience and our team will be in touch as soon they can.
*Please note all calls will be recorded or monitored for quality and training purposes. Local rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details