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Essential services available

Important: All instore appointments must be pre-booked and will only be offered if there is an identified ear health, hearing or hearing aid issued which we cannot help you with remotely.

The health and wellbeing of our customers is our first priority during the Coronavirus (COVID-19) outbreak

Following Government advice, we are able to open selected stores to offer essential services. We will be adding some additional services from the 11th May 2020. These additional services are listed below.

Please call us on 0345 270 0999*, our teams are ready to take your calls and help with your queries, where possible they will book you an appointment or help you with solutions that can be delivered remotely.

Alternatively you can email us at info@bootshearingcare.co.uk. We have received a high volume of emails and it's taking us longer than usual to reply, so thank you for your patience and our team will be in touch as soon they can.

Don't forget, you can still purchase your batteries and cleaning equipment online.

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If you are scheduled to be seen in store please note to keep you and our colleagues safe  

  • Our Hearing Aid Audiologists will consult with you at 2m distance where ever possible and may see you for some or all of your appointment in a space outside of the consulting room
  • Please do not enter a Consulting room without invitation
  • Where ever possible please attend the appointment alone
  • If invited into a consulting room our Hearing Aid Audiologists will guide you on safety procedures, we ask that you respect their requests

Services available:

Hearing aid

  • Hearing aid maintenance
  • ​Lost hearing aid replacement
  • Hearing tests where a hearing problem is identified
  • Hearing aid fitting
  • Aftercare support

Hearing health

  • Wax removal for people with no known eardrum perforation
  • Call our teams to discuss any concerns you may have
Available stores

A small number of stores will remain open to care for those with essential hearing care needs. These stores will be open for pre booked appointments between 11am - 4pm.

Ear Wax Removal appointments available (w)

Banbury Croydon  Norwich
Basildon (w) Dundee Perth (w)
Belfast Edinburgh Poole (w)
Birmingham (w) Ellesmere Port Preston (w)
Bolton Epsom Rotherham
Bournemouth  Exeter (w) Sheffield (w)
Bridgend (w) Greenford Solihull
Bradford (w) Glasgow (w) Stoke (w)
Brighton Harrogate (w) Sunderland
Bristol (w) High Wycombe (w) Swansea
Bromley (w) Kingston (w) Telford
Bury St. Edmunds (w) Leeds Torquay
Cambridge Loughborough (w) Witney (w)
Canterbury Newark Worthing
Carlisle (w) Newcastle (w) York
Chester (w)    

Please call 0345 270 0999* to discuss how we can help. 
 

COVID-19 updated: Customer Support Opening Hours

Monday - Friday 08:00 - 17:00
Saturday  CLOSED
Sunday CLOSED
*Please note all calls will be recorded or monitored for quality and training purposes. Local rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details
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