Cookies
COOKIE POLICY
1. WHAT ARE COOKIES AND OTHER TECHNOLOGIES?
Cookies are small files stored by most internet browsers to track visitor information and enable Sonova to make its web-offering more relevant to you. During your visit to our website, Sonova uses four kinds of cookies. Their retention period depends on each country and the relevant application law, and are provided in the list of cookies.
Other tracking tools are any ‘passive’ tracking tool, for example: fingerprinting, web beacons (or invisible pixels or web bugs), cookie "flash" (or shared objects), or any technology that helps to identify the user’s device, or operating system, by collecting all or part of the information on the specific user-selected configuration of that device.
2. HOW DO WE USE THEM?
We use cookies in order to:
Obtain information about your browser settings, domain name, internet service provider, your operating system, the date and time of access, location, type of device used to access the website to access our website and conduct system administration
• Get information about other websites you have visited or the type of searches you perform to refine your experience
• Prevent fraudulent activity and improve security
• Know and analyze your browsing preferences and the products you are interested in
• Associate your previous website behavior once you have registered with your details on a Sonova website to business and technical purposes
Some of the cookies used by our websites are set by us, and some are set by third parties on Sonova’s behalf. Our use of cookies from third parties enables tailored advertising, meaning that you may see advertisement for Sonova on other websites or platforms that you visit.
3. WHAT TYPES OF COOKIES DO WE USE?
See below:
• Strictly necessary cookies: these cookies are necessary for us to provide you with the basics functionalities of our website and cannot be switched off in our systems.
• Performance and analytical cookies: these cookies allow us to count visits and traffic sources in order to measure and improve the performance of our website.
• Functional cookies: these cookies are used to provide enhanced functionality and personalization during your visit.
• Targeting or advertising cookies: these cookies may be set through our website by our advertising partners to build a profile of your interests and propose you relevant adverts.
Our websites also may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics also uses Cookies to help the website analyze how users use the site across multiple devices. The information generated by the cookie about your use of the website will be transmitted to and stored by Google, including transfers to the United States. To learn more about Google Analytics click here. You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add on for your current web browser.
We also use Meta Business Tools (Meta pixel). The Meta pixel helps us measure the effectiveness of our advertising, understand how visitors interact with our website, create advertising audiences and retarget relevant ads to you on Facebook and Instagram. If you consent, your personal information will be shared with Meta Inc. and transferred to the United States. For more information about how your personal data is processed for this purpose, please see the Privacy Policy. You can withdraw your consent at any time through the Cookie Settings.
4. HOW TO MANAGE COOKIES?
Each type of cookies reflects a specific purpose, on our website you can easily consent specifically to each purpose. By accepting all cookies, you will have a fully personalized web experience. We allow you to choose which types of cookies you accept or block, but it may impact your experience on the website and the services we offer (as mentioned above). Nevertheless, you can use the service even in case of refusal to consent some cookies, except for strictly necessary cookies. At any time, you can withdraw or modify your consent by going on the “Cookie Settings” page.
The way to give your consent specifically to each purpose, or to accept all cookies will depend on the applicable law concerning cookies in your country and be easily find and explain in the cookie banner.
If you are not interested in the advantages of our Cookies, the “Help “function of your browser can provide instructions on how to prevent Cookies or delete existing Cookies. Also, you can learn how to block all new Cookies on your browser and which configuration steps are required to receive a notification about new Cookies.
Very helpful information on Cookies in general can be accessed on these websites: http://www.allaboutcookies.org/ or https://cookiepedia.co.uk.
5. SOCIAL MEDIA PLUG INS
Social media plugins are a part of certain web pages of Sonova, and exist for social media providers (“Provider”); that is to say Facebook, Instagram, Twitter, LinkedIn, Google+, and Youtube. When you visit a page by clicking such a plugin your browser will connect to the respective social media server. At the same time, the Provider will know that you visited our website prior to landing on the social media site. If you are registered and have logged in with the relevant Provider, your visit can also be linked to your user account. The Providers in general do not provide specific information about which data are transmitted in the use of their social plugins. We, therefore have no definitive ability to verify the content and scope of the transmitted data or its use by such Providers. For further information about this, please consult the data protection stipulations of the relevant Provider. If you do not wish a Provider to collect data on you through our website, please deactivate the plugins in your web browser. If you wish to avoid a link to any existing user account, you must log out of the social media web page before your visit to our website.
6. THIRD PARTY LINKS
This Policy applies solely to the use of this website. We may provide you with links to third party websites that may be of interest to you. However, please be aware that Sonova is not responsible for the content and availability of such websites and cannot guarantee the privacy practices of such websites.
7. FULLSTORY
FullStory’s AI analyzes anonymized and masked interaction data to help identify usability issues, errors, and behavioral patterns that impact the customer experience. No personally identifiable information is used to train or inform AI models.
8. CONTACT US
For any questions, comments, or concerns about this Policy, or in order to exercise your privacy rights permitted by applicable law related to Personal Data, please contact our Data Protection Officer at the following e-mail address: privacy@sonova.com. For further information please consult our privacy policy.
Please find below a list of all cookies and other tracking tools used by this website:
Strictly Necessary Cookies
Strictly necessary cookies are always active because they contribute to the proper functioning of the website and make it usable by allowing basic functions such as page navigation and access to secure areas of the website.
Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
info.bootshearingcare.com | __cf_bm | First Party |
forms.bootshearingcare.com | _pk_ses.{id} , optimizelyOptOut , _pk_id.{id} | First Party |
stores.bootshearingcare.com | __cf_bm , __cfduid , OptanonConsent , OptanonAlertBoxClosed | First Party |
www.bootshearingcare.com | ASP.NET_SessionId , OptanonAlertBoxClosed , CMSCsrfCookie , CMSPreferredCulture , OptanonConsent | First Party |
shop.bootshearingcare.com | OptanonConsent , ASP.NET_SessionId , OptanonAlertBoxClosed | First Party |
stg.ecommerce.bootshearingcare.com | ai_user , ASP.NET_SessionId | First Party |
iam.bootshearingcare.com | KC_RESTART , OptanonAlertBoxClosed , AUTH_SESSION_ID , OptanonConsent , OAuth_Token_Request_State | First Party |
bootshearingcare.com | _pk_ses.{id} , OptanonAlertBoxClosed , _dc_gtm_UA-xxxxxxxx , OptanonConsent , _pk_id.{id} , eupubconsent | First Party |
| yext.com | _cfuvid, __cf_bm | Third Party |
| nr-data.net | JSESSIONID | Third Party |
| www.yext-pixel.com | __cf_bm | Third Party |
| cookielaw.org | __cfduid | Third Party |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
shop.bootshearingcare.com | sa-user-id | First Party |
bootshearingcare.com | _sp_root_domain_test_xxxxxxxxxxxxx , _yfpc , _gali | First Party |
stg.ecommerce.bootshearingcare.com | sa-user-id | First Party |
iam.bootshearingcare.com | sa-user-id | First Party |
stores.bootshearingcare.com | sa-user-id , _yfpc | First Party |
www.bootshearingcare.com | sa-user-id , sa-u-date | First Party |
| rum.optimizely.com | AWSELB, AWSELBCORS, optimizelyRumLB | Third Party |
| script.hotjar.com | _hjSessionRejected | Third Party |
| calendly.com | _cfuvid, __cf_bm | Third Party |
| c.clarity.ms | MR | Third Party |
| youtube.com | CONSENT | Third Party |
Targeting or advertising cookies
Targeting or advertising cookies and tracking tools are used to track you when you visit our website and to optimize our ads. They may be set by advertising partners to profile your interests based on your browsing. If you do not allow these cookies and tracking tools, you will continue to see basic ads on your browser that are generic and not based on your interests.
Cookie Subgroup | Cookies | Cookies used |
|---|---|---|
iam.bootshearingcare.com | AUTH_SESSION_ID_LEGACY | First Party |
stores.bootshearingcare.com | sa-user-id-v3 , source | First Party |
bootshearingcare.com | _uetvid , _gat_xxxxxxxxxxxxxxxxxxxxxxxxxx , _fbp , _gcl_au , _gat_UA-XXXXXX-X , _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx , _uetsid , sp | First Party |
shop.bootshearingcare.com | trctestcookie | First Party |
yahoo.com | A1 , A3 | First Party |
| srv.stackadapt.com | sa-user-id, sa-user-id-v3, sa-user-id-v2 | Third Party |
| bing.com | MSPTC, MUID | Third Party |
| www.youtube.com | LOGIN_INFO, TESTCOOKIESENABLED, nextId | Third Party |
| taboola.com | taboola_session_id | Third Party |
| bat.bing.com | MSPTC | Third Party |
| www.facebook.com | Third Party | |
| facebook.com | fr | Third Party |
| c.bing.com | MR, SRM_B | Third Party |
| google.com | CONSENT | Third Party |
| m.youtube.com | LOGIN_INFO | Third Party |
| atdmt.com | ATN | Third Party |
| doubleclick.net | IDE, test_cookie | Third Party |
| qvdt3feo.com | sa-user-id-v2, sa-user-id-v3, sa-user-id | Third Party |
| youtube.com | SSID, VISITOR_PRIVACY_METADATA, DEVICE_INFO, __Secure-1PAPISID, LOGIN_INFO, HSID, SID, GPS, VISITOR_INFO1_LIVE, SAPISID, YSC, APISID, __Secure-1PSID | Third Party |
| quantserve.com | d | Third Party |
| tags.srv.stackadapt.com | sa-user-id-v2, sa-user-id-v3, sa-user-id | Third Party |
Performance and analytical cookies
Performance and analytical cookies allow us to understand how you interact with the website so that we can measure and improve its performance. These cookies help us to know which pages are most and least popular and to see how you move through the website. If you do not allow these cookies, we will not know when you have visited our website.