Boots Hearingcare Halifax

Azraa was friendly and very clear with full instructions telling me about my new hearing aids. The follow up appointment were the same.

This review is to do with the price as the service received was good overall.quoted £2800 for 1 phonak earing aid and if I wanted the pair it was £3600! Went to specsavers the same hearing aid was £1900 and £2700 if I wanted both.In the end bought from specsavers.How can the price be so different both big companies so buying power should be good,smacks of profits to me.

Owing to poor customer service from a young guy who told me to wait for hearing test in wrong place, making me 5 mins late for test. The woman who was to do test, then stated very uncivilly that being 5 mins late I would have to wait to end of qué. Certainly never using Boots again if this is an example of their staff customer service.

Always great treatment and advice from Nicola and Awais . Both have great interpersonal skills. I would highly recommend Boots Hearing Care in Halifax.

Fantastic service and would recommend to anyone

The audiologist Claire was very knowledgeable,helpful and professional. She made the whole experience pleasant and comfortable. The difference with my new hearing aid is remarkable and taylor made to my individual requirements

Informative and attentive is all I could ask for

My partners Boots Hearingcare appointment was very thorough and informative. The hearing aids he was given to wear as a trial are amazing and will improve his day to day living as he has been missing so much due to hearing loss. My partner always thought I was mumbling and there was nothing wrong with his hearing (much). Now he can hear bird song and the tv is not blasting out. The Hearingcare Specialist was very patient, professional, knowledgeable and thorough. I thoroughly recommend making an appointment if you’re struggling with hearing loss. Note: This review was my partners own words.

Professional friendly/staff, put me very much at ease.

The audiologist

A thorough examination that was informative with clear explanations to provide an understanding into the data found that was revealed. I would definitely recommend the service.

Until I started the process I.e. initial hearing test, discussion around was it the right time for me to consider a hearing aid, which hearing aid, etc etc I had no idea how involved the process was. I now have my hearing aids and am very happy with the result. My audiologist was brilliant! I was never rushed to make decisions, I was basically helped through the process by having discussions and us both deciding the result.

Very professional, very caring, no pressure to buy.

I felt that both the audiologists I saw were very friendly and explained things very thoughroughly

Great experience clare was brilliant and easy to understand and very informative

Made the hearing aid experience easy and booked 2 more appointment to check progress before I left

They talk you through everything and polite

Very helpful appointment with lots of useful information advice and guidance

Very professional and friendly service. I felt that the experience was so relaxed and not in any way rushed. So far I am very impressed with the service.

Friendly, helpful audiologist. The hearing tests were very thorough and well explained. No pressure to purchase.

The hearing test was very thorough Claire was very helpful and hopefully I’m going to be pleased when I receive my hearing aids

The Audiologist Awais Elahi was patient and very thorough. He persisted and removed a pre-historic lump of earwax which improved my hearing considerably. After his excavation no hearing aid was required, but I will have no hesitation in buying one there if / when necessary.

Very knowledgeable consultant, explained everything well, put at ease

Boots give you all the information you want to know and help you to make a decision. It also, has the 90 day guarantee.

My experience at Boots Hearingcare has reinforced the need to spend time with a professional audiologist when choosing a hearing solution. I have leaned so much during the consultations and now appreciate that the physical hearing device is only part of the overall solution. My assigned audiologist Nicola took the time to explain my hearing loss and also discuss my lifestyle and priorities. At no point was the sales part of the process pushy and options were suggested for me to go away and consider. Future consultations are actively encouraged and I have confidence that there is both a short and long term interest with maintaining an optimum hearing solution. Consultations remain free of charge and there is a generous return/swap 90 day policy which makes the whole process risk free. I can only recommend this service from Boots Hearingcare.

Friendly and considerate

Brilliant, absolutely brilliant. Finally getting hearing aids after years of been hard of hearing. Claire, Nicola and Awais are fantastic. The rooms are spotlessly clean and you feel you are being listened to and looked after. Tried hearing aids for the first time today and I was amazed. Looking forward to finally getting them in two weeks. The hearing tests are thorough. Can't thank them enough. Update to my original post only had my hearing aids a few hours and some of my tinnitus has gone in my left ear after months of hearing humming. I now only hear a high pitched sine wave. Well impressed.

Extremely friendly place .

The time taken to explain everything meant a lot .it wasn’t a hurried experience.

Very professional but friendly and made me feel at ease during my hearing appointments. Explained every detail thoroughly and answered all questions clearly. My hearing aids were delivered within 2 days and was contacted immediately to fit me in for an appointment to collect, set up and fit of them. Great hearing aids. Excellent service.

Very thorough hearing test. Very competent staff member. Explanations easy to understand.

The lady I saw was very nice and explained about the hearing aid very well but I think she will have to give me a refresher when I collect them 😃

I was experiencing jaw pain and slight tinnitus so went fir a hearing test. I can not recommend the service at Halifax enough. It was very professional. I had a build up of wax in one ear about the size of 2 peas which was shocking. My hear

I was able to relax during my consultation, and everything i asked was answered with a confident and relaxed manner.I was happy with the meeting

Clare gave me the best comprehensive explanation of my hearing and gave me a a very realistic sense and understanding for my hearing difficulties, she has a lovely Manor and contributes considerabley to why I felt so relaxed to my experience , highly recommended excellent service and I beleave her after service will continue the same !!

Wonderful care from the audiologist and excellent hearing aids

The audiologist is very good and understanding of one's needs. Every thing happened quick and efficiently

Had my hearing aids since July 21 always an amazing service,today I broke one of my aids seen and repaired in same day definitely recommend fantastic service

The whole process from start to finish as been a joy. Excellent and professional advice culminating in the correct hearing aids for my ears

Very efficient staff and explained everything to me

Recently went to Boots Halifax store for an initial check up. Although the clinic is rather show horned into a corner of the store. The service was quick and efficient. It showed that i needed a more detailed test. I returned within two weeks for my second appointment. Ths time a more thorough testing. Yes bingo. As suspected needed hearing aids. The service was excellent and tuning into what is needed. I was shocked at what sound I was actually missing. Have now ordered two new aids which will be fitted between Christmas and New Year. So a good fast service considering the time of year. The audiologist was warm and friendly and explained everything in detail as nt cheap losing hearing and will have to spend £3400 for a air. So the acid test will be in a couple of weeks when I go to have these fitted. Watch this space

Clear and helpful, explaining step be step what was happening.

The attention to detail and well explained alternatives available to suit me. I look forward to the fitting shortly and benefitting from being able to hear various sounds for the first time in years!

Boots Halifax now has a Hearing Care service! It’s located with the Optician service and shares the reception desk there, so you can book in store, online or over the phone. I am slightly biased as I work for Boots, but this new hearing care provision is a great addition to the town’s services, which are lacking in choice. The existing private hearing aid company in Halifax also does NHS aids and it can be difficult to get private appointments when they are busy with NHS fittings. Free 15 minute hearing checks are available Mon-Fri at a time to suit you. These checks are designed to look at the health of your ears, identify any complaints that need a medical referral, and test for the signs of age-related hearing loss. You are very welcome to have a hearing health check to confirm or deny the hearing loss that is such a common complaint for over 55s - without waiting months for the local NHS service. A full test is available for those who have a hearing loss identified by the above hearing check, or a known loss previously tested by the NHS or other supplier. This is also free and is exactly the same test as you would have at the hospital, performed by a trained clinician with the same qualifications as the NHS aud. The full hearing assessment will also take in details of your lifestyle and hearing requirements to identify what help is needed or appropriate for you. Our friendly team will be delighted to help you whatever stage of the hearing journey you are at, be it a curiosity or concern (perhaps you’re not hearing the TV clearly), or needing advice on what technology is available to improve on your existing hearing aids. Halifax has been in need of more choice of hearing care suppliers for many years, and Boots are a trusted brand who are dedicated to making sure no one has to live with an untreated hearing loss. The current audiologist offers a friendly and convenient service and she specialises in tinnitus and reluctant patients :-). Being hard of hearing herself, she has a lot of experience and understanding when it comes to hearing, balance, hearing aids, assistive listening devices (e.g. phones that connect directly to hearing aids) and local or national services for deaf or hard of hearing people. Boots’ hearing aid range are very competitively priced, and there is something to suit everyone, but even if the customer ultimately requires NHS provision, a 15 minute Hearing Health Check is a great way to look after your hearing and get some fast, free advice and support. Top tip: as your friendly Audiologist for some Advantage Card points at your free Check, and don’t forget to bring your card with you!