Boots Hearingcare Newcastle under Lyme

Very pleased, very thorough hearing test, Audiologist explained exactly what was required, Many thanks.

Covered everything very professionally

Brilliant care an attention to detail Alex the audiologist was lovely and went out of her way to advise etc.

Excellent advice and explanations

Knowledgeable, understanding and compassionate staff

From the beginning when my husband was introduced to jayna the Audiologist, she immediately put him at ease and explained the process and products available in detail, identifying the best product for him. Once they were made one was uncomfortable and had to be remodelled; nothing was too much trouble, Jayna was very kind, attentive and patient even when it required a further amendment. Follow up Care is second to none and we feel very grateful for all the help she has given us. Thank you so much.

I felt the lady who assessed me was reassuringly experienced in her area of expertise which really made me feel comfortable and confident that I was getting expert information and I felt the whole experience was attentive and personable and the overall result has been brilliant. Not once did I feel I was under any pressure to make a purchase - Thank you!

The hearing specialist helped us thrtough explaining clearly

Needs modernising

I went to Newcastle under Lyme branch. The audiologist, Aleksandra Piskulak was very kind and professional. She guided me through the process and explained everything in a clear and easy to understand way. She was very thorough with all the tests and took her time to make sure I was comfortable with the process. I was very impressed with her.

Extremely professional.

I got n touch with boots hearing care through the Internet to make a appointment they phoned me shortly afterwards to book the appointment very nice Lady on the phone was very helpful we agreed on a day and time to suit us both.when I arived at my appointment I was greeted by my audiologyist nice young lady name Alexsandra she was very professional, very thougher,polite, and in no rush to push us out after going past our appointment time. We had a very long discussion about which hearing aids would be best for me as these would be my first they where very expensive but extremely good so hopefully I will get on with them.

Excellent, not really anymore to say other than thank you for a great experience

Excellent, not really anymore to say other than thank you for a great experience.

Very good customer service, Jayna explained everything very well during the in depth hearing tests, explained all options available depending on budget, very satisfied

Excellent customer service, Jayna explained everything very well during the in depth hearing tests, explained all options available depending on budget, very satisfied

Audiologist was exceptional. Kind, caring and listened well and explained everything simply and effectively.

Got in quite quick. Very helpful and patient.

Great service

Salma was. Wonderful and very pleasant I had to have the full earing tests which she explained very clearly and precisely.Also taking time to listen to my concerns as it isn't pleasant to be informed that two earing aids were needed as my hearing was deficient in both ears which for me was unexpected. She then asked if my husband would like to join us when She advised me on all the choices of earing aids and their features and price range. I chose Phonak Lumity external fitting as I dislike anything inserted into my ear. I only have to wait a week to collect them.Finance is also offered interest free which I have taken advantage of with a deposit of 10%.. and of course the Boots bonus points too. A letter to my doctor concerning tinnitus had already been sent by Salma for ENT for futher tests. Everything possible was thought about and discussed Boots staff and services are wonderful.

Alex did a fantastic job very caring and very patient I would recommend booking in with Alex if your looking for hearing aids

Thorough testing, very friendly attitude and detailed knowledge and advice.

Excellent service throughout from a totally professional audiologist, every step thoroughly explained.

Jana was brilliant, very knowledgeable and easy to understand

Excellent service and easy to understand, very caring person

Very nice lady did the checks on my hearingamd showed the results she was very informative not pushy or trying to force me into buying anything.Just made my own mind up and she told me what I needed.Took my moulds and in 2 weeks will have my new hearing aids fitted can't wait Very pleased with the service I received

Very professional nice person

The opthamologist was clear, competent, reassuring and explained the procedure in a clear and concise manner