Boots Hearingcare Belfast

Staff extremely helpful and kind at boots. I have had issues with wax for years. And I have to say Boots hearing care in Belfast has been so very helpful with me. I appreciate all the advice and they really care about working with your ears. Sarah

I needed to update my hearing aids around end of June, and was seen by Lynne. Absolutely fantastic and totally delighted with them. Lynne was so knowledgeable and helped me pick the type of hearing aids that were best suited to my needs. Went on holidays for 2 weeks in July, but 1 of the hearing aids stopped working on the 2nd day. On my return, got an appointment almost immediately. I seen Lynne again, and she was so helpful and sorted everything out in minutes. I can't thank her enough !! Now I'm back to great hearing again and can not fault Boots Hearing Care in anyway, a great service.

I had an in-depth assessment with someone who really understood my needs. Very patient and helpful and put me at ease

Attended appointment to get new hearing aids. Turned out the new aid was faulty. No meaningful apology.

Great experience with Boots hearingcare Belfast. So easy to get an appointment and very little time to wait. From the hearing test to fitment of my new hearing aids was done in a very timely manner. My consultant Esther was excellent, very knowledgeable and extremely professional. Time was taken to explain all aspects of my hearing needs and the range of options available to me. In addition the frequent reviews and adjustments, where necessary, were very reassuring. Also the cost was very competitive and several options of payment were made available. I can’t praise the service provided high enough. Thank you!!! :)

listened and understood my hearing issues. Genuinely felt that my issues were taken on board and correctly reviewed, with a view to tailoring a solution which would greatly improve my hearing and general contact with other people.

Top class staff

Fantastic service. 😊👏🏻👏🏻👏🏻

My husband had a fantastic experience with Esther Moore on the 13th December. We were very impressed with her professionalism, calm manner and patience. Her knowledge and skills were very evident. Very grateful for this excellent service.

Comfortable surroundings and an empathetic audiologist made me confident that I would get the best solution for my hearing loss. Testing was straightforward, followed by a comprehensive explanation of my hearing limitations and the various levels of sound management options possible, to suit my lifestyle. The 3 month 'test drive' period to see if I've made the right choice is really helpful. Several days later, the fitting session was a thorough and re-assuring introduction to wearing, cleaning and charging my new hearing aids. The Hearingcare clinic is in the city centre. When I arrived home, in the suburbs, I heard a volume of birdsong which I must have been missing for a number of years.

Aftercare very good and staff attentive and helpful.

Pleasant well informed person

I received superb service at boots today in Belfast from Karen and Esther. They could not have looked after me better. It was a very last moment appointment as my hearing aid had stopped working and I was going to be away with no functioning hearing aid. I was so relieved they helped me out and I can now hear and be part of the world again!

Your booking system is poor. Your audiologists are superb Very professional and communicate very well.

Top,Apotheke*****als Tourist ohne Rezept wurde mir sehr geholfen. Sehr nettes Personal.

Every thing went smoothly and very professionally.

So easy to book. Audiologist was so helpful and explained everything so well. Really made me feel comfortable. Can't wait to get my hearing aids on Tuesday. Would highly recommend 👌

The consultant was really lovely and explained everything n a way that was easy for me to inderstand

Very good service my mother was happy the girl was great and patient with her as she would get very unsettled

My audiologist at Boots Hearingcare, Esther, was exceptionally professional, friendly and helpful. Her knowledge and expertise was outstanding and she was extremely courteous throughout both my appointments with her. This was the first time I have needed hearing aids and Esther was able to able to address all my questions and concerns with the ease of a true professional. I strongly recommend Boots audiology and Esther in particular for the excellent experience and service I received.

Interpersonal relationships excellent

Wonderfully helpful and expert staff in the hearing care section….my hearing aids are brilliant….so much better than my old ones. Technology has moved on tremendously in ten years. My particularly delighted with the little gizmo that beams the tv sound right to my aids…am now able to hear all that is said and hear the background music and lyrics.

The lady who worked with my mum was amazing. Would highly recommend boots hearingcare

The ladies were wonderful and had lots of time my husband was very nervous and they put him at ease

Your audiologist was very patient and understanding and took time to listen to me. Gave guidance on what was best for my needs.

I was taken on time. Treated with kindness. Everything explained. Tests were comfortable I felt confident I was doing right thing. Easter suited my budget to the best purchase that suited me. But with all that the after care really impressed me. Can’t wait to hear well again

It was totally professional and without any hard sell.

Esther who looked after me was super professional and explained everything.

I found the experience straightforward. Esther took me through the process in a professional manner, which helped me a lot . She has a very pleasant demeanour which put me at easy . She clearly explained the options available, meaning I was able to make an informed choice

First of all, punctuality - My appointment was scheduled for 13.45 and I was greeted courteously on time by Janine. Secondly, customer care - Janine carefully explained the procedure, and she carried out the task to my great satisfaction. Overall experience - I was entirely satisfied with the care and attention that Janine provided.

Friendly and knowledgeable audiologist. Esther put me at ease and was most helpful. Quiet reception area.

Very professional and friendly staff

Helpful staff, very reassuring and highly professional. A pleasure to be there.