Boots Hearingcare Ballymena

Boots, 50-52 Tower Centre, Ballymena, BT43 6AH

Closed

Opening soon 09:00, Monday

Welcome to Boots Hearingcare Ballymena

Expert hearing care services in Ballymena: Tower Shopping Centre Hearing loss affects around one in six people in the UK, and at Boots Hearingcare, we're here to help. For more than 20 years, we've supported communities nationwide with trusted, professional hearing care. We know that hearing needs vary from person to person, so we tailor our approach to offer the right solution for you. If you're looking for a reliable hearing test in Ballymena, you're in the right place. Affordable excellence for your hearing health We stay up to date with the latest developments in hearing care so you can benefit from modern, high-quality technology. Our wide range of hearing aids includes options for different levels of hearing loss and budgets, helping you find an effective and affordable solution that works for you. Comprehensive hearing care services At our Ballymena hearing centre, you'll find a full range of services designed to support your hearing health:

Free hearing health checks: a quick and simple first step.
Full hearing tests: an in-depth assessment with one of our audiologists.
Earwax removal: available at this centre, book online
Hearing aid demonstrations: try the latest technology from leading brands.
Tinnitus support: : expert advice to help you manage ringing or buzzing in the ears.

Convenient care at the Tower Shopping Centre You'll find us inside the main Boots store in the Tower Shopping Centre, right in the heart of Ballymena. It's easy to reach, with plenty of nearby facilities to make your visit simple and stress-free. Travel and parking information Parking: the adjacent Wellington Street Car Park offers plenty of spaces, including disabled bays. Bus: several routes stop directly at the shopping centre, and Ballymena Bus Station is only a short walk away. Accessibility: located inside the main Boots store, with easy access throughout. Concerned about your hearing? We're here to help If you've noticed changes in your hearing, or if you're supporting someone who has, don't wait-book a free 15-minute check today. You can book online through your account, visit us in store, or call our friendly UK team on 0345 270 1600.

Book a free hearing test

Our hearingcare services

Free hearing test

Don’t let hearing loss go unnoticed! If you suspect your hearing isn’t as sharp as it used to be, take action now and chat with us. Our expert team is here to provide you with personalised solutions and support. Embrace better hearing today – schedule a conversation with our audiologists and rediscover the joy of crystal-clear sound!

Find out more

Try our online hearing test

Experience the benefits of our free online hearing test today. Grab your headphones and find a peaceful spot to embark on this quick and easy journey towards improved hearing. In just a few minutes, our interactive test will skillfully assess your ability to detect three distinct tones while identifying any potential hearing challenges. Don’t miss out on the first crucial step to a better hearing experience.

Try our online hearing test

Earwax removal services

Earwax is natural, but too much can make your ears feel blocked or affect how well you hear. Our experts use safe, gentle methods to clear your ears and keep your hearing at its best. Book your earwax removal appointment today.Please note: not all Boots Hearingcare stores offer this service.

Book an appointment now

Latest reviews

4.1

Review(s) (10)

Google

5.0

Review(s)

(1)

TrustPilot

3.1

Review(s)

(9)

Sachin

29 August 2025

5.0 out of 5

Caroline Young

11 August 2025

1.0 out of 5

I have contacted boots 4 times now via email and on their Facebook page, and I still have had no response to my complaint, still feel descrimated against as I was refused my hearing test for being completely deaf in one ear, they refused to test my other ear.

Response from Bootshearingcare

18 August 2025

Thank you for your feedback. We are sorry to learn of your recent experience with us. We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving. We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you. The Boots Hearingcare Team

Caroline Young

6 August 2025

1.0 out of 5

I still have heard nothing back yet from my complaint from when it was lodged on the 24th July and then also on the 29th July via Boots facebook page

Response from Bootshearingcare

6 August 2025

Caroline Young

24 July 2025

1.0 out of 5

Was refused my hearing test appointment,yesterday because I only have hearing in one ear, the audiologist said he job was to carry out full hearing tests and prescribe hearing aids and I was wasting his time, so Boots discrimate against you for having for being completely deaf in one ear, this was not a good experience”

Response from Bootshearingcare

24 July 2025

Stephen L

7 July 2025

1.0 out of 5

Audiologist was arrogant and claimed to be an expert in everything. He suggested hearing aids with Bluetooth capability to connect to my TV. I pointed out I'd already tried connecting my TV to some earbuds using Bluetooth but it didn't work because my sound is driven by a separate amplifier and surround sound system which doesn't have Bluetooth capability. His response was simply to state that he was the expert here, not me. When I pointed out he wasn't an expert in my personal TV set up he refused to proceed with the process of discussing my results or making further recommendations. He abruptly said, I'm not going to discuss it any further. You have hearing loss. That's it. End of test. He didn't even give me a copy of my test results. Boots in Ballymena. Audiologist called Jim.

Response from Bootshearingcare

7 July 2025

George Templeton

2 May 2025

5.0 out of 5

The member of staff was very friendly, knowledgable and in particular not pushy - helping me make my decision

David Lynn

9 January 2025

5.0 out of 5

Professional service with no pressure applied.

Gabriel Hagan

20 September 2024

5.0 out of 5

Birthday boy Jim made myself and wife very comfortable and very informative on the process

Martin

9 July 2024

4.0 out of 5

Great diagnostic process to determine what type of earpiece would be most beneficial. Agent was very knowledgeable and explained each step and the outcomes from it. Recommendations of products were made and were given to try for an hour or do allowing for actual experiences to help selection. A comfortable and knowledgeable session which allowed me to make best decision.

11 May 2024

5.0 out of 5

Great service at all times

Hearing aids: find the right fit for you

Discover comfortable, discreet hearing aids designed to suit your lifestyle. Our experts are here to help you find the perfect fit, so you can hear clearly and confidently every day.