Boots Hearingcare Broadstairs

Website really hard to book appointments

Sales - Good Customer service - I’ll rate if I find any Fine when selling you the hearing aids, but good luck if you have any issues, don’t answer emails, you go in and they say go and wait, but you are just ignored.

Careful setting up of recommended hearing aids. Good instruction on daily fitting a and maintenance of equipment. Well pleased.l

Everything was explained to me. I didn't feel pressured to buy an aid.

Peter went out of his way to make sure he could accommodate my trip overseas without compromising on my ability to experience my new hearing aids.

Went to Boots audiologist at Westwood cross Ramsgate, Absolutely supurb, polite and very professional, Thank-you Peter who referred me to the local A and E for treatment ,you may well have saved my hearing fingers crossed, my upmost respect and thanks, a true professional and highly recommended

My appointment was on time,also very informative,and the following appointment was also very knowledgeable.i would recommend Boots hearing clinic.

The professional in store is excellent and willing to make sure that I am completely satisfied with my hearing aids. I will say that I think the product is over priced. However, after leaving the store any contact with the background staff for matters on appointment changes, is totally useless. A phone number that no one’s appears to answer. A repeating message advising you to go on line to re’ arrange appointments. Or e mail them. The first on line, is not user friendly and I was unable to arrange anything. I e mailed and it took nearly a week before I received a reply, which just told me I needed to call the telephone number. I went to the store and re’ booked an appointment, the next day I received a call from the Westwood store. They told me that the appointment I had made with the staff the previous day still not on the system. Communication Not Good!!

Very friendly and knowledgeable audiologist.He was very helpful and gave me lots of advice in a clear way, that was easy to understand and answered all my concerns.

A very confident and calming professional, thank you

The professional treatment that I received was first class. I am very confident that my hearing will be greatly improved when my new aids are fitted

Georgia was a most courteous, friendly and helpful audiologist who explained the hearing test, the results and the options available clearly and succinctly. Again. on collection of my new hearing aids, she gave very clear and simple explanation of all the options available on them. I am very pleased with my new hearing aids and I don't think I could have received better care or service.

I was very pleased at how my appointments went concerning my hearing tests and the fitting of hearing aids. Georgina Forsyth was extremely professional , patient and understanding and explained everything clearly to me.

Excellent service

Appointments on time Questions answered Aid working well

Georgia found time to deal with app problems I was having over the telephone and to see me the next day to resolve them. Courteous and efficient service. Thank you

The total professionalism of the audiologist who explained the whole process in detail. Also, there was no attempt whatsoever at a "hard sell".

Excellent service and advice

Patient understanding and helpful

Very professional and thorough

Very helpful and efficient service. Appreciated that it was not a hard sale

The audiologist was patient and thorough which gave me confidence in the decsion I took

Very helpful, knowledgeable staff

It was a very easy process from start to finish, and Georgia made it so. She was helpful and really listened to my many questions, hoping for a good outcome when I start using my aides.

Kellly was very knowledgeable and was very attentive

Professional service with no sales pressure.

The audiologist was very good and explained exactly how to use my new aid very well. Excellent appointment.

Excellent, only small problem with one hearing aid, couldn't been sorted out any quicker.

Lovely people ,,very helpful.

ok if you want to pay for latest hearing aid . No good for low income families.

All my worries were addressed and my aids were updated. They are now working better. Sharon was extremely helpful and I have made an appointment to have the ear wax cleared which should make even more of an improvement.

Nice place to sit and listen

Very friendly and professional help as always.

Good service

Excellent service.