Boots Hearingcare Glasgow Fort Retail Park

Booked online for a hearing test at Boots the Fort , Glasgow 3 January at 9:45am . I was on time and was advised by staff at the opticians service to sit outside what appeared to be a white wooden structure in store amongst the children’s clothing area. The door clearly said do not disturb , examination in progress . I waited 20 minutes then went back to the opticians service and was advised the hearing service was probably running late and that they had no contact with the hearing service which is poor in itself .Waited another 10 minutes then the staff at the opticians service knocked on the shed door . A lady appeared and said she did not have an appointment for me despite showing her my email confirmation and I was advised to contact Boots HQ. She did not offer me a test so I walk away . The entire process was inefficient , clumsy and totally unsatisfactory and I won’t be contacting HQ .

A tru professional and helpful So glad I chose boots c( Glasgow fort centre)

John at glasgow fort was terrific explained everything very clearly I would recommend the service at boots glasgow fort

The audiologist ,Anne, was very clear and helped me understand my issues and talked me through my new aids. It was a positive experience when I felt nervous .

No problem from start to finish took me through every step at all my appointments

The man was very pleasant and made you feel at esse.

Very competent and friendly audiologist providing a reassuring service.

My mum and I both had hearing tests with John. Mum already had NHS hearing aids but they were no good to her. John talked my 84 year old mum through everything and made her feel at ease. Mum gets her new aids this coming week and it will be life changing for her. She trialled a pair in store and she was amazed at the difference especially with background noise. Highly recommend ❤️

Excellent customer service. Clear explanations every step of the way and answers to questions.

Carefully explained at each step. Friendly approach giving confidence and understanding to a vulnerable person. Great to have family member sharing their experience and sharing in the hearing test. Brought enlightenment to how I have been hearing life previously

Tests was top notch, walk round shop with hearing aid in was amazing, no complaints from me

Very patient and able to answer questions. Not rushed

Very helpful and cheerful

John was very patient and explained everything in detail and made me feel at ease as really did not want hearing aids !

John was very helpful and kind

My mum is 82 years John was so understanding and listened to her stories took time to explain process

John was very thorough in explaining the hearing aids and how to fit them.

Professional, friendly experience

Perfect gentleman who took me through my hearing test . Explained everything about the hearing aids and was very pleased with my purchase .

John , the Audioligist at Boots, Glasgow Fort, was friendly, professional and explained everything clearly. This made my experience very relaxed and made me feel comfortable with my experience.

The assistant was helpful professional, competent and courteous.

Excellent service

John was very helpful and explained everything he was doing throughout my appointment. Took time so that I understood what was needed.

Attention given to my specific requirements and details of the various aids available, including pros and cons and costs.

The gentlemen that served us was amazing he went through everything and explained how things worked and showed us how hard of hearing she was, very pleased and one happy customer

First class service from start to finish John made the whole experience very simple and puts you very much at ease while being thorough and professional I would d have no hesitation in passing on Boots hearing care at Glasgow Fort to anyone who asks me

The member of staff was very helpful and gave me answers to all the questions i asked

After a shaky start had my test am more than surprised at how bad my hearing was It was a very pleasant experience and the staff were very helpful in helping me to decide what was the most suitable aids for me Looking forward to having them fitted on Friday A Ferrie

fantastic service, attentive, helpful staff, Would definitely recommend

John was very helpful and explained everything he was doing which put me at ease

Excellent service, couldn’t fault any of it. Well done boots

This purchase is for my 90 year old mum can i just say John that did her hearing test spent lots of time with my mum and to see her wee face light up when she could actually hear his voice it was worth every penny Thank you John

Well looked after and put at ease throughout the hearing test. John, the audiologist explained every step. Highly recommended.

Staff are good

Waited since March to receive a pair of prescription safety glasses for work, won't be using them again under any circumstances