Boots Hearingcare Plymouth

Excellent service from Colin in Plymouth Boots. Clear guidance and explanation about the technology and the science behind hearing loss. However, sending emails at 6:00A.M. is not appreciated when the ping on my phone wakes me up. Also a daily text about the next appointment is not needed.

Everything explained as we went along. Very reassuring.

Very professional service.

It’s the first hearing test I have experienced since I retired in 2013, and I found the audiologist very informative too my needs.

Jodie was fabulous – she gave clear and concise explanations of my issues and the way to improve things. She was warm and friendly and I felt comfortable dealing with her. She also explained the way forward with the hearing products and allowed me to test how they work by walking around the center first.

The hearing care staff at Boots (Plymouth) are fantastic. Professional and caring. They fitted my new hearing aids and showed everything to get started. Aftercare is very good as well with a checkup in 2 weeks and ongoing help forever. The Phonak hearing aids are brilliant with AI taking care of speech and surrounding noise. A big thankyou to the Staff at Boots Audeo.

A calm and relaxed atmosphere, clear and well explained issues/outcomes. I felt cared for, and about, also being heard. Not rushed through or pressured. Very professional staff creating a reassuring atmosphere.

Sadie was very professional and friendly. I had never had a hearing test before and she put me completely at ease.

Excellent service. Dealt with by a very knowledgeable and extremely friendly and helpful lady

Jodie made me feel relaxed was thorough with the testing and let me have a wander ariund the mall with hearing aids in to see and hear how they felt.

Very helpful and professional, talked me through the options I had and the process. It was quick professional and I understood exactly what my needed to know. The process after I had chosen the aids that suited me was clear. A test run in a coffee shop with my wife, before finalising the purchase was most welcome. Great warrantee and lifetime professional support makes for peace of mind.

Very positive experience with knowledgeable and helpful staff

Good service from a knowledgeable staff member.

Staff were amazing.Very helpful I give you 10 out of10

Boots hearing care: very professional in assessment and sales. No pressure, got what I wanted at the price I expected.

Excellent service. I wasn't rushed, everything was done with ease and patience.

Lady audiologist was very good, knowledgeable and helpful.

Appointment was on time, hearing test was thorough and well explained.

Good organisation and friendly, helpful team. The advise and help provided by Phil Lucas was excellent.

The audiologist was.both knowledgeable and very professional. Nothing was too much trouble and he put us at ease straightaway , gave a very informative description of what he was going to do and what results would look like. He also explained all about the different hearing aids and the cost.

Cameron & Elaine knew exactly what they were doing & saying 10 out of 10

Very professional covered everything as a new wearer explained everything the good and some of the disadvantages and how to manage them, thank you Boots Plymouth Especially my consultant Elaine Stockman

Jodi was brilliant and explained everything extremely well

Pleasant audiologist. Good explanation of test outcome.

Very professional, helpful and informative

Prompt friendly and helpful

Would have preferred to stay with one person for whole purchase. Room for hearing test setup was noisy, making accurate listening impossible. Would have liked more information on how earphones work together, but didn’t know what questions to ask until after the event. All fairly minor niggles but detracted from the quality of the purchase experience.

Ms Carmichael was kind,considerate,and thoroughly professional.I cannot speak too highly of the treatment I received from her.She is a credit to Boots Hearingcare.

very helpful finding out my hearing loss problem and testing which ear was causing it

Great customer service and personal attention.

Jodie was fantastic very professional and helpful

Prompt appointments; skill, friendliness and professionalism of audiologist; clear explanations and instruction. Excellent follow up programme promised.

The audiologist was very friendly professional helpful and detailed in her approach