Boots Hearingcare Darlington

Walked in to ask about buying a £1.45 hearing aid brush, told in no uncertain terms that I could not buy one as not a boots registered customer. I only wanted to buy one little brush!!!!

Very helpful professional service. Very pleased with hearing aids worth every penny. Update have been using these hearing aids for 3 months now worth every penny much better than my National health hearing aids feel I can hear in noisy environments as well as tv etc also love the fact I can use Bluetooth to connect to my phone. No staining to hear on the phone any more.

Audiologist was very good in explaing the hearing aid that I had chosen but couldn't get it to set up for me.I was then offered the balance to pay interest free over two years of which I accepted. Next appointment two weeks away on 22nd April 2025

Refer to my emails I have asked you twice for written price and model number that was offered to me but you have ignored my request. L Hume

The audiologist that carried out my hearing test was very thorough and knowledgable.

Really good service. Everything explained. Not pressured into getting anything that I wasn’t wanting

Helpful,efficient and speedy service.

Phillip was amazing.

Phil, the audiologist is extremely professional, has outstanding knowledge of the products available and is honest with his opinion.

Phil, audiologist for my husband and I is brilliant, appointments to time,, process unhurried, but keeps to the point,obviously knows exactly what is wanted, and we both consider ourselves lucky to have found him.

All the staff are very pleasant My appointment was on time. Everything was carefully explained to me so that I could a decision My contact was Phil who could not have been more helpful

Hearing test thorough, advisor knowledgable and wide range of options available.

Hearing is upstairs, but don't mention this when booking appointment. 85yr old with mobility issue was made to climb stairs only to be told your 5min late, I've taken someone else. Took 5min to climb stairs. Congratulations boots on customer service.

Really helpful knowledgeable friendly guy called Phil did all my tests and explained everything very clearly excellent service

The care and the patients is unbelievable I would tell anybody to go to boots hearing

Very informative and professional

As always,Jason was both very friendly and professional,sorted me out so quickly

I would highly recommend this service. Jason was my consultant and I could not have asked for better he is welcoming, professional, informative and puts you totally at ease. Relaxed I feel I have made the right informed decision to help me with what was an extremely anxious situation for me. Jeff Newrick

Hearing tests are conducted upstairs. Not convenient for anyone with mobility difficulties

I was in Darlington on business and had an issue with my hearing aids, so dropped into the Darlington Boots hearing care. I could not believe just how helpful they were, sorted my issue out straight away no problems and I was back to my meeting. Thank you so much, top quality service.