Boots Hearingcare Kempston

Boots, Interchange Retail Park, Kempston, MK42 7AZ

Closed

Opening soon 09:00, Friday

Welcome to Boots Hearingcare Kempston

Looking after your hearing is important, and we're here to make it as simple as possible. At Boots Hearingcare, we take the time to understand your unique hearing needs because no two people hear in the same way. By learning about your lifestyle, family history and any concerns you have, we can recommend the right support and treatment for you. Whether you need a full hearing assessment or want to book a free hearing health check, our team is here to help. How can we help you? Our expert audiologists are specially trained to support a wide range of hearing concerns and will guide you through every step of the process. At our Boots Kempston hearing centre, we offer:

Free hearing health checks: a quick and simple first step.
Full hearing tests: an in-depth assessment with one of our audiologists.
Earwax removal: available at this centre, book online
Hearing aid demonstrations: try the latest technology from leading brands.
Tinnitus support: : expert advice to help you manage ringing or buzzing in the ears.

Here for you: hearing checks in Kempston (Interchange Retail Park) If you're looking to book a hearing test in Kempston, we're easy to find. Our hearing centre is located inside the main Boots store at Interchange Retail Park, close to Sports Direct and Wilko. It's the perfect place to pop in while you're out shopping. Travel and parking information Parking: there's free, onsite parking right outside the store, making your visit quick and convenient. Bus routes: several routes (including 51 and 52) serve the retail park, making it easy to reach us from across the local area. Accessibility: the store and hearing centre are on the ground floor, with excellent accessibility. Effortless appointment management Ready to prioritise your hearing health? Book your appointment today. You can log in to your online account to book and manage your appointments at any time. If you prefer, pop in to see us in-store or call our UK team on 0345 270 1600.

Book a free hearing test

Our hearingcare services

Free hearing test

Don’t let hearing loss go unnoticed! If you suspect your hearing isn’t as sharp as it used to be, take action now and chat with us. Our expert team is here to provide you with personalised solutions and support. Embrace better hearing today, schedule a conversation with our audiologists and rediscover the joy of crystal-clear sound.

Find out more

Try our online hearing test

Experience the benefits of our free online hearing test today. Grab your headphones and find a peaceful spot to embark on this quick and easy journey towards improved hearing. In just a few minutes, our interactive test will skillfully assess your ability to detect three distinct tones while identifying any potential hearing challenges. Don’t miss out on the first crucial step to a better hearing experience.

Try our online hearing test

Earwax removal services

Earwax is natural, but too much can make your ears feel blocked or affect how well you hear. Our experts use safe, gentle methods to clear your ears and keep your hearing at its best. Book your earwax removal appointment today.Please note: not all Boots Hearingcare stores offer this service.

Book an appointment now

Latest reviews

4.5

Review(s) (10)

TrustPilot

4.5

Review(s)

(10)

Mrs Julie Clifford

5 December 2025

1.0 out of 5

I bought Hearing aids from Boots costing £2,500. Five months later, the left one stopped working. I went back to see the audiologist and found that it had to be sent back to the manufacturers. They allow 10 days for that, but I could not get an appointment, so that turned into almost a month without them. Now I have found that I cannot disconnect Bluetooth on my phone, or rather, I disconnect it, and as soon as I receive a call or type an email or receive or type a message, it reconnects. I discussed this with the audiologist, and he told me to remove the Phonak app because it was interfering with the Bluetooth on my phone. I deleted the app, left the shop, but when I got home, I still had the same problem. It disconnects until you receive a phone call or type a message, then it reconnects. They are not fit for purpose and do not do the things they are supposed to do for £2,500. I rang customer services, who told me that I was out of the period when I could return them and therefore could not have a refund. My advice is not to buy Phonak from Boots Hearing Care.

Response from Bootshearingcare

5 December 2025

Thank you for your feedback. We are sorry to learn of your recent experience with us. We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving. We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you. The Boots Hearingcare Team

Mrs C McGuckin

7 April 2025

4.0 out of 5

Well structured and detailed assessment which was well explained

David Marshall

2 April 2025

5.0 out of 5

Being informed that I was hearing impaired was NOT a great experience, but needs must.

Mrs Wendy Smith

23 December 2024

5.0 out of 5

The staff are friendly and kind very helpful and make you feel very comfortable

Louise Hardy

31 October 2024

5.0 out of 5

Very good explanation on the causes of hearing loss etc. Very professional and friendly and patient at answering all my questions.

Mrs ALLEN

30 November 2023

5.0 out of 5

Katyena was extremely professional and really looked after my father who is a very ill man ad she was extremely thorough. The only complaint I have as his daughter, is that £1195.00 is alot of money for an 82 year old man to pay out.

Customer j geddes

11 July 2023

5.0 out of 5

On time, polite and attentive.Would use again!

Tina G

15 June 2023

5.0 out of 5

Very detailed and thorough exam and explanation of various hearing aids. Very relaxed and informative no pressure to buy but we had confidence in the audiologist who did a great job. And ordered top of the range aids on the spot! Thank you.

Jennifer Hall

29 May 2023

5.0 out of 5

Very clear guide lines about the tests and the available aids. Very pleasant young lady who dealt with me.

Customer

14 February 2023

5.0 out of 5

Really helpful took time to go though any issues I might have, very pleased

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Boots Hearingcare Kempston

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