0345 270 1600
COVID messages
Health check - Corona Notice

Important information

Please read the below information before booking an appointment online.

If you have any questions you can contact us on 0345 270 0999* where our teams are waiting to help support you, or email us at info@bootshearingcare.co.uk 

How we are keeping you safe

  • Our Hearing Aid Audiologists will consult with you at 2m distance where ever possible and may see you for some or all of your appointment in a space outside of the consulting room
  • Hygiene stations at every store
  • Correct PPE equipment worn by all our of staff
  • Consulting rooms are only available through invitation
  • We are only offering one-to-one appointments
  • Our Audiologists will guide you on safety procedures along the way

How you can help us and other customers keep safe

  • Don’t attend if you have COVID symptoms, are awaiting a test result or have been in close contact with someone else who has tested positive within the last 10 days
  • If possible attend alone and arrive just in time for your appointment
  • Wait to be invited into the consulting room and use the hand sanitiser offered
  • Please kindly accept and wear our medical grade facemasks when offered by our colleagues. If your medical exemption means that you cannot wear one of these masks for the duration of your appointment we ask that you wear a personal visor for your appointment. Without adequate protection our Audiologists may need to adapt the usual appointment content

No need to queue

Customers with pre booked appointments do not have to queue outside any of our stores for entry. Please show your appointment email to gain entry into the store. To enable us to adhere to the 2 metre social distancing guidelines and for the health and safety of our staff, please ensure that you attend the appointment on your own.

  I confirm I've read and accept the above