Enjoy a free upgrade to the latest hearing tech
As part of your hearing assessment, you could be eligible for a free upgrade to our Gold-level or above technology, saving you up to £300 on your hearing aids. This means you get access to the most advanced features at no extra cost.
There’s no obligation to buy. Your audiologist will first help you understand your hearing needs, and only then share whether this offer could be right for you.
Book a free full hearing assessment
Full hearing assessment: What to expect and why it matters
If you haven’t been diagnosed but feel you may be experiencing hearing loss, our free in-store hearing health check is the best place to start.
Who is a full hearing assessment for?
A full hearing assessment is recommended if you:
• Are new to Boots Hearingcare and already wear hearing aids?
• Already wear hearing aids and would like to upgrade
• Have previously been told by an audiologist that you may benefit from wearing hearing aids
Our full hearing assessments last around 75 minutes
Book a free full hearing assessmentWhat's involved in a full hearing assessment
Bring along a friendly face
It can really help your audiologist build a full picture of your hearing health if you bring someone you spend time with. They’ll be able to share how they think you hear day to day.
If no one can come with you, that’s fine, but we do ask that someone close to you completes their part of the questionnaire before your appointment.
Our commitment to your health
At Boots, your health and wellbeing always come first. To keep you and our colleagues safe, we:
• Limit the number of appointments each day so rooms can be cleaned between visits
• Provide colleagues with the right personal protective equipment (PPE)
• Carry out extra cleaning throughout the day
• Offer hygiene stations in store for your use
• Accept cashless payments only to minimise contact
Frequently asked questions
18+ and Hearingcare stores only. Applies to Phonak Infinio and Phonak Sphere hearing aids. Customers are eligible for a complimentary upgrade from Gold to Platinum on Phonak Infinio hearing aids, or from Platinum to Platinum Plus on Phonak Sphere hearing aids. Customers selecting Platinum Plus hearing aids will receive a discount of £300 per pair. Discount on single purchases is £210. Maximum upgrade value is £300. Offer may only be used in conjunction with our existing customer loyalty offer and cannot be combined with any other promotions or discounts. Subject to product availability. Terms and conditions apply. Offer ends 30th September 2025.