Information for Boots Hearingcare customers

Your hearing aids are small but powerful. To keep them working at their best:

• Clean or change batteries on a soft, plain-coloured cloth so you don’t lose small parts

• Don’t wear them swimming, showering or in a sauna — they’re water-resistant, not waterproof

• Make sure your ears are dry before putting them in

• Remove them before an X-ray, MRI or CT scan

• Put them in after using cosmetics like hairspray or make-up

Moisture can damage your hearing aids, so always dry them properly:

• Never use heat sources like a hairdryer, heater or microwave

• Use a drying box (with UV light for full cleaning) or a drying pouch/cup with silica gel — both are available from our online shop

• Store your aids in a clean, dry place, away from kitchens, bathrooms or heat sources

• Keep them safely out of reach of children and pets

Try to clean your hearing aids daily — it’s quick and easy.

In-the-ear (ITE) aids

• Wipe with a soft, dry cloth or moist cleaning wipe (available in our shop)

• Change the wax filter regularly (your audiologist can show you how)

• Use a soft brush to remove wax — brushes usually come with your aids or can be bought separately

Behind-the-ear (BTE) aids

• Wipe external parts daily with a dry cloth

• Replace tubing every 6 months or as advised by your audiologist

• Extra cleaning tips

• Check your aids daily for marks and wipe them carefully

• Avoid alcohol, solvents or pointed objects

• Always wash and dry your hands before handling them

Want to learn more? Read our full guide on how to clean your hearing aids.

Your hearing aids will use either standard or rechargeable batteries:

• Standard batteries: Usually last 5–10 days depending on use and type. Always keep spares handy, especially when travelling. Store in a cool, dry place.

• Rechargeable batteries: Come with their own charger. Your audiologist will explain how long to charge them and how long each charge should last.

Did you know? We sell hearing aid batteries in single packs or bulk, at great value, in our online shop.