Manage your hearingcare anytime
Take control of your hearing care with ease. You can book, view, or update your appointments online in just a few simple steps.
• Log in or register to manage your account at your convenience.
• Download the Boots Hearingcare App to book and update appointments anytime, anywhere.
• Stay in charge of your hearing health with quick and hassle-free access.
Stay in control of your hearing care with our easy-to-use online account management. Whether you're an existing customer or new to Boots Hearingcare, managing your appointments and purchases has never been easier.
If you provide us with your mobile number, you’ll receive an appointment confirmation via text. The text will include a link that allows you to manage your appointment—no need to download the app to make changes.
We’re here to help with all your hearing care needs. Whether you have a question, need to change an appointment, or require support with your hearing aids, there are several ways to contact us.
Email us – For non-urgent enquiries or to avoid waiting on the phone, email us at info@bootshearingcare.co.uk. Our team will get back to you as soon as possible.
Live chat – Talk to us via Live Chat at bootshearingcare.com (available Monday–Friday, 9am–5pm). Click the chat icon at the bottom of the page to connect with one of our team members.
Call us – If you are comfortable using the phone, please give us a call for any enquiries, including booking or changing appointments, as well as hearing aid support. Our team is ready to assist you at 0345 270 0999* (charged at local rates – see our opening times).
Write to us – If you prefer, you can contact us by post at:
Boots Hearingcare Ltd
21 Trinity Square
Llandudno, LL30 2RH
We’re committed to making hearing care easy and accessible—reach out to us in the way that suits you best!
Day | Time |
|---|---|
Monday - Friday | 08:00 - 18:00 |
Saturday | 08:30 - 17:30 |
Sunday | Closed |
Bank holidays | 09:00 - 16:00 |
Just complete the form below with your details, and we'll get in touch. In the message section, please let us know whether you prefer to be contacted by email or phone, and we'll reach out accordingly.
*Please note all calls will be recorded or monitored for quality and training purposes. Local rates apply from BT landlines in the UK, other provider's charges may vary. Please check with your provider for details
