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Customer service careers: support office and in-store roles


We have talented experts working in support and management roles across the country, with our main support office based in Llandudno, North Wales. Just a stone’s throw from the coast, our Llandudno office is home to key support teams including Finance, IT and our Contact Centre. It’s also where we advertise management roles supporting regions across the UK.

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Would you like to find out more about a career in our support office team, or one of our store-based customer service roles?

If you have great customer service skills and a passion for helping people, you may be interested in joining our in-store team as a Hearingcare Advisor.

Behind the scenes of our in-store experience, our support office teams play an important role too. We recruit people with skills in areas such as Contact Centre, Finance, Procurement, IT, Marketing and more. Whatever their role, every colleague shares the same goal — to make a positive difference to people’s lives through better hearing.

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