Hearing test FAQs


There are a number of high street companies that offer hearing tests. Boots Hearingcare has stores on local high streets across the UK offering free hearing tests, advice and information. You can book a free appointment online at Boots Hearingcare or call us on 0845 270 1600. Hearing tests are also offered through the NHS; the first step is to visit your GP who will then refer you to the hospital for an appointment.

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A hearing test at Boots Hearingcare is completely free of charge and can be arranged at a time and date to suit you and you’ll usually be seen within a week. You can book a free appointment online at Boots Hearingcare or call us on 0845 270 1600.

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At Boots we have two types of hearing tests:

A simple first step hearing health check for people who have mild concerns about their hearing or have never had a hearing test before; this will take around 15 minutes and can be conveniently organised to fit in with a shopping trip.

A full hearing test takes about an hour and is more suited to people who are experiencing symptoms of hearing loss, have had their hearing tested before, or people who wear a hearing aid. You can book a free appointment online at Boots Hearingcare or call us on 0845 270 1600.

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Wax can cause dulled hearing (it can block sounds going through the ear canal to the inner ear), so if you suspect wax is affecting your hearing, the best advice is to get it checked out. At Boots we check the health of your ears and presence of wax as standard in all our hearing tests and if we find excess wax, we’ll refer you to your GP. If normal levels of wax are present we can then test your hearing to find out what, if anything, is affecting your ability to hear well.

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5. What happens if my test results show I have a hearing loss?

If the results of your test show that you're experiencing hearing loss your hearing aid audiologist will advise you of the next steps. If your hearing loss is conductive or related to a medical condition you’ll be referred to your GP. If your hearing loss is sensioneural and treatable with a hearing aid we’ll discuss what options there are available to you. We have a wide choice of hearing aids suitable for a range of hearing losses and budgets and offer free demonstrations in store so you can hear the difference for yourself.

You can book a free appointment online at Boots Hearingcare or call us on 0845 270 1600

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At Boots we want to protect our customers and keep their data as safe as possible.

We will collect and use the personal information you share for the purposes of auditing, training, assessing and delivery of health care in accordance with the requirements of our regulatory bodies. To provide you with the best experience, your data may be shared with all relevant Boots services such as Boots Pharmacy and with companies that provide services on behalf of Boots. You can be assured that we will never sell your personal data, and keeping it safe is our top priority.

We may also use your data for ways to improve our services. These are in our interests but we believe they benefit our customers. These ways can include things like creating customer profiles to tell you about certain products and offers which we think will interest you, based on how you use Boots services. Your personal data will be stored for as long as necessary unless a longer retention period is required or permitted by law.

To find out more about who we may share your data with, how Boots process your data and how to amend or remove your data please see our privacy policy

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  • 1_in _6

    Did you know?

    People _1in6

    1 in 6 adults in the UK experience hearing loss

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