Boots hearingcare
At Boots hearingcare our customers are at the heart of our
business. We're committed to combining exceptional customer care
with the great value you've come to expect from Boots; so you can
trust us to take the very best care of your hearing.
Personal private hearing care
service
Everyone's experience of hearing loss is different -Boots
Hearing Aid Audiologists understand this and, where appropriate,
will recommend a hearing aid solution that takes into
account all the important factors such as your hearing loss and its
affects, your lifestyle, style and budget.
To ensure you get the most from your hearing aids our service
includes hearing aid fitting, comprehensive follow-ups and ongoing
support, at no extra cost.
Hearing care delivered by qualified
professionals
Hearing tests and the 'prescribing' and fitting of hearing aids
is regulated by the Health Professions Council (HPC) who set high
standards of training, development and professional conduct for all
healthcare practitioners.
All Boots hearingcare Hearing Aid Audiologists are
registered with the HPC, all hold the relevant qualifications and
are part of a continuous professional development programme which
ensures they are always fully up to date in technical developments,
knowledge and expertise.
Whichever Boots hearingcare centre you visit, you can be
completely confident that you will receive a consistently high
level of care and service.
Approved quality
standards
The service model and patient care offered by Boots hearingcare
has been approved by many NHS Trusts across the country with whom
we work in partnership. Boots hearingcare is also actively engaged
with the NHS in developing new national quality standards. A
team of professionally qualified auditors conduct regular quality
clinical audits on a sample of client records from all
Boots Hearing Aid Audiologists to ensure high standards are
maintained.
A commitment to the best
value
At Boots hearingcare we offer a wide range of hearing aids from
World-leading manufacturers at competitive prices, in fact we are
so confident that we offer the best value, that if you find
the same product and service for less - we'll match the
price*
We're proud to offer high quality products and for your complete
peace of mind all Digital Value and Premium Range hearing aids come
with a 60 day money back customer satisfaction guarantee and up to
a 5 year warranty, as standard. Hearplus comes with a 30 day money
back customer satisfaction guarantee and a 1 year warranty. If, in
the unlikely event, you do find you're not entirely happy with your
hearing aids within the guarantee period, we'll give you a full, no
quibble refund.
Always here when you need
us
With a National network of over 200 stores we're never far away
when you need us and to make sure we always give you the best
service, we also provide a Customer Care helpline to help you with
any hearing problems you may have. Call us on 0845 072 0870 and we'll be pleased to
help.
Customer Care Lines are open:
Monday to Thursday 8.30am
to 6.30pm
Friday
8.30am to 5.00pm
Saturday
9.30am to 1.00pm
* If you buy a hearing aid from us and find the same product
selling for less at a store within a 10 mile radius of your nearest
Boots hearingcare centre, let us know within 14 days. Simply supply
a written quote for the same aid and equivalent service and we will
match the price. Prices are not guaranteed against online hearing
aid purchases since these prices do not reflect the full range of
inclusive services provided by Boots hearingcare.
