A lifetime of personal hearingcare

We're committed to helping you hear and feel better, which is why we take the time to learn more about you, your hearing loss and your lifestyle. The more we understand about your hearing issues and your needs, the better we can create a personal hearing care programme that's perfect for you.

Once you have purchased a hearing aid from Boots our aftercare programme is flexible to meet your needs; if you want to see us regularly then we'll be happy to arrange the necessary annual or 6-monthly appointments for you. Alternatively, if you prefer to contact us when you need us then that's fine too; just call us whenever you need any advice or technical help. Don't forget, all hearingcare appointments are free of charge as part of the Boots 'customer for life' aftercare programme.

Typically your aftercare programme will consist of…

Follow up appointments

It can take time to get used to a new hearing aid. Follow up appointments are used to discuss your initial experiences and make sure your hearing aid is supporting your hearing the best it can. We may make fine tuning adjustments to improve the performance of your hearing aid and to ensure you are getting the most effective and comfortable hearing experience from your hearing aid.

Six monthly check ups

A six monthly appointment typically only takes a few minutes. We give your ears a quick health check and make sure your hearing aid is in full working order. Where necessary, we'll give it a quick clean and make any fine adjustments.

Reassessments

Just as your eyesight gradually changes over time, so does your hearing. We recommend a full reassessment at your local Boots hearingcare centre every 2 years. At this appointment we carry out a full hearing test and a detailed examination of your ears. We also check whether your hearing aid needs adjusting or reprogramming to make sure it is supporting your new hearing levels effectively. Usually these appointments will take between 30 minutes and an hour.