Terms and conditions

5 year better hearing guarantee - now 2 for 1

Offer on selected hearing aids, purchased between 16 May 2012 and 07 August 2012. Both hearing aids must be a part of the same product family.  All hearing aids listed on the 2 for 1 offer come with a 5 year product guarantee. Cannot be used in conjunction with any other hearing aid discount. No cash alternative. Subject to availability. Discount cannot be applied retrospectively. We reserve the right to cancel/vary this offer without notice. Both hearing aids are for customer's sole use. In the event of two hearing aids (binaural) being purchased at the binaural price but subsequently one is returned for refund, the refund will be based upon the binaural price less the full single hearing aid price.

Price Match Promise

If you buy a hearing aid from us and find the same product selling for less at a store within a 10 mile radius of your nearest Boots hearingcare centre, let us know within 14 days. Simply supply a written quote for the same aid and equivalent service and we will match the price. Prices are not guaranteed against online hearing aid purchases since these prices do not reflect the full range of inclusive services provided by Boots hearingcare.

Hearingcare Priority Club

  • All offers are exclusive to current Hearingcare Priority Club Members and only available on presentation of a valid membership card or quotation of a valid membership number.
  • Batteries are half the full list single pack price at time of order and discount cannot be used in conjunction with any other offer or bulk order discount.
  • 15% accessory discount applies to the full list price at time of order cannot to be used in conjunction with any other offer.
  • Warranty discount only available on hearing aids under 5 years old. Clean and check excludes NHS hearing aids.
  • 10% discount on hearing aid purchase applies to full list price at time of order and excludes Hearplus. Cannot be used in conjunction with any other offer. No cash equivalents apply.
  • We retain the right to vary the terms available to members at any time.

Hearingcare offer for Healthclub members

  • A free hearing health check and 10% off  any hearing aid from our Premium Range.
  • Advantage Card points available on hearing aids purchased between 26 January and 14 July 2011.
  • No other hearing aid discounts apply.
  • Discount cannot be applied retrospectively.
  • No cash alternative.

 No quibble money back guarantee

Digital Value and Premium Range hearing aids all come with a no quibble 60 day money back guarantee. Hearplus comes with a no quibble 30 day money back guarantee. This does not affect your statutory rights.

Our guarantee covers your hearing aid(s) against malfunction, breakdown and faulty workmanship for 60 months from date of purchase.  The guarantee does not cover items such as ear moulds, receivers, remote controls or blue tooth accessories.

Repairs or re-shells required due to misuse, accidental damage or loss of hearing aid are not covered by the guarantee and would be chargeable. In addition faults due to unauthorized repairs, wax or moisture are not covered by the guarantee.

Nothing in these conditions will reduce your statutory rights relating to faulty or misdescribed goods.  For further information about your statutory rights contact your local Trading Standards Service or Citizens Advice Bureau.

Free Prize Draw

  1. By completing this form you will be entered into our free monthly prize draw. All participants will be deemed to have accepted, and be bound by, these terms and conditions
  2. Closing date for each month's free prize draw will be the last day of that calendar month and entries must be received by 2359 hrs on this date. Entry is via this website /competition only
  3. There will be one prize issued each month of 10,000 Advantage Card points. To claim your prize you will need to be a Boots Advantage Card member. If you are not already a member you can find details of how to join in any Boots store or by clicking here http://www.boots.com/en/Advantage-Card/Sign-Up-for-Advantage-Card/
  4. The free prize draw is open to UK residents aged 18 or over, excluding employees of the Promoter, its associated companies and their immediate families or anyone else professionally connected with the promotion. There is only one entry permitted per household. No purchase is necessary for entry to the draw.
  5. The winner may be asked to cooperate with the Promoter for publicity purposes if so required.
  6. The Promoter has the right to disqualify any entry not made in accordance with these terms and conditions. Third party or bulk entries will be excluded from the draw. No responsibility can be accepted for entries that are not received by the Promoter. There is no prize or cash alternative and no element of the prize is transferable.
  7. The winner will be the first entry drawn at random by an independent person within 7 days after the closing date each month. The winner will be notified in writing by email within 28 days of the draw. For the name and county of all winners send a SAE marked "Advantage Card Points draw" to Boots hearingcare. David Ormerod Hearing Centres Limited. 20-22 Trinity Square. Llandudno. LL30 2RH
  8. In the event that the Promoter (having used its reasonable endeavours to do so) is unable to contact you within a reasonable period of the draw then the Promoter reserves the right to draw another winner.
  9. The Promoter reserves the rights to withdraw this offer at any time.
  10. The Promoter's decision is final and no correspondence will be entered into.
  11. The Promoter is David Ormerod Hearing Centres Limited. 18 Trinity Square. Llandudno. Conwy. LL30 2RH. Registered in England and Wales No. 823009 Boots hearingcare is a trademark of Boots UK Limited (registered in England and Wales, No. 928555) and other associated companies.

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It’s wonderful to be part of the world again
Phillipa Faulks

Hear the World

Click here for more information on the Hear the World Initiative from Phonak

Boots hearingcare services are provided by David Ormerod Hearing Centres Limited